#GreatValueGreatService is a strategic initiative from Mahindra South Africa to redefine the Aftersales Service. The key intention is to create deeper association with its Customers by offering homogenous & delightful experience across its network. This enhanced value proposition is targeted to address the expectation of its increasing customer base throughout the ownership period, customised need of diverse profile of Customers & finally the emerging needs from this segment. The promise statement addresses three primary aspects of customer expectations 1. Ease & Convenience, 2. Quality of Repair & 3. Affordability.
The Mahindra Promise:
Polite and courteous dealings with our customers.
Contact after the service for feedback.
Neat and clean facilities.
90% same day delivery*
First time right attention.
Ease of appointment.
Competitive cost of service.
Transparency in all charges.
Mahindra Quality Assured Value Parts
Mahindra Value Fit Parts are available under the slogan of “Quality Assured Value Parts” and offer the same peace of mind to owners of older Mahindra vehicles, that they do to owners of Mahindra models still under service plans.
Mahindra has become known informally as a true Value Champion after several independent testing authorities praised the company for its low cost of ownership. These accolades include praise and support from the late Malcolm Kinsey, who showed in his Kinsey Report that the cost of service and repair parts from Mahindra are not only affordable to purchase, but also to own and maintain.
Contact your nearest dealership for Value Fit parts.
Mzanzi App
The new Mahindra Mzanzi mobile application will give you the ease of managing your vehicle at your fingertips. Book your appointments online, compare the menu pricing, locate your nearest dealers and panel beaters, give feedback, maintain a logbook and many more. Come, let’s do it Mahindra way. iOS coming soon.
Mahindra South Africa understands that caring for your car even when it is out of service should not be stressful. We offer competitive rates, professional technicians and can also advise you on how to keep your vehicle genuine Mahindra.
Do you own an older model of the Pik Up Single Cab, KUV100 or Bolero?
For the month of June, Mahindra is offering major and minor services for vehicles out of service plan to give you peace of mind and ensure that your car receives the love that it needs.
Holding on to your golden oldie does not have to come with a headache.
For more information, go to your nearest Mahindra dealership: https://lnkd.in/duXgZQFT
#MahindraSA #AlwaysUpForAChallenge #GreatValueGreatService
Rising up to a challenge is the driving force of our success. Watch the testimonials below from our
happy customers. For more information, call us on 012 865 0171 and download our app to book
your next service.
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