#GreatValueGreatService is a strategic initiative from Mahindra South Africa to redefine the Aftersales Service. The key intention is to create deeper association with its Customers by offering homogenous & delightful experience across its network. This enhanced value proposition is targeted to address the expectation of its increasing customer base throughout the ownership period, customised need of diverse profile of Customers & finally the emerging needs from this segment. The promise statement addresses three primary aspects of customer expectations 1. Ease & Convenience, 2. Quality of Repair & 3. Affordability.
The Mahindra Promise:
Polite and courteous dealings with our customers.
Contact after the service for feedback.
Neat and clean facilities.
90% same day delivery*
First time right attention.
Ease of appointment.
Competitive cost of service.
Transparency in all charges.
Mzanzi App
The new Mahindra Mzanzi mobile application will give you the ease of managing your vehicle at your fingertips. Book your appointments online, compare the menu pricing, locate your nearest dealers and panel beaters, give feedback, maintain a logbook and many more. Come, let’s do it Mahindra way. iOS coming soon.
Rising up to a challenge is the driving force of our success. Watch the testimonials below from our
happy customers. For more information, call us on 012 865 0171 and download our app to book
your next service.
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